Who we are

Privacy Policy for LP Management and Holding LLC.

At LP Management and Holding LLC, we prioritize the privacy of our customers and are committed to ensuring the protection of their personal information. This Privacy Policy explains how we collect, use, and disclose information in accordance with applicable privacy laws, including the Telecommunications Consumer Protections (TCP) code. By using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information from customers to provide HVAC and plumbing services:

  • Contact Information: Name, address, email address, and phone number.
  • Service Information: Details regarding the services you’ve requested, including property information relevant to HVAC and plumbing services.
  • Payment Information: Billing details and payment methods.
  • Communication Preferences: Your preferences for receiving marketing communications from us.

2. How We Use Your Information

We use personal information to:

  • Provide and manage our HVAC and plumbing services.
  • Communicate with you about service updates, maintenance reminders, and offers.
  • Process billing and payments for services rendered.
  • Comply with legal requirements and protect against fraudulent activities.

3. Telemarketing and Communication

In compliance with the Telecommunications Consumer Protections (TCP) code, we will ensure:

  • Opt-in Consent: We will only contact you via telephone, SMS, or email for marketing purposes if you have given express consent. This includes promotions and offers related to our services.
  • Right to Opt-out: You have the right to opt out of receiving marketing communications at any time. Instructions on how to opt out will be included in every marketing communication.
  • Do Not Call Register: We adhere to the Do Not Call Register guidelines. If you are listed on the register, we will not make unsolicited telemarketing calls to your number.

4. Disclosure of Information

We will not share your personal information with third parties unless it is necessary for the provision of our services or required by law. This may include sharing information with:

  • Service providers, contractors, and suppliers who assist in delivering our services.
  • Legal authorities when required to comply with regulatory obligations.

5. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure storage systems and encrypted communication where applicable.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, or for any privacy-related concerns, please contact us at info@lphvac.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website, and we encourage you to review the policy periodically.

8. Contact Us

For any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

LP Management and Holding LLC
10445 Larwin Ave, 4, Chatsworth, CA 91311
Phone: 818-230-5155
Email: info@lphvac.com